Seeking a Balance
Grievance and arbitration: The Representation Section
What's available
Compensation on a Designated Paid Holiday
The PSAC’s Representation Section is responsible for assessing all requests to refer grievances to arbitration or adjudication that are sent to it by Components, Regional Offices and Directly Chartered locals. The Section also assesses requests to file unfair labour practice or bad faith bargaining complaints. Where a grievance or complaint is referred to arbitration or adjudication, Officers from the Section provide representation in front of arbitrators, adjudicators and various federal and provincial boards and tribunals.
The Representation Section is also responsible for assessing those requests sent to it by Components, Regional Offices and Directly Chartered locals to provide representation before Classification Grievance Committees or at arbitration. For those cases that the Representation Section supports, it also assigns Officers to provide representation in support of the grievance.
In addition to the support provided by our administrative assistants, there are four different types of work done by staff in the Representation Section. There are five Grievance Analysts who responsible for assessing the merits of grievance files and complaints. The Analyst will provide reasons in writing to the referring Component, Regional Office or Directly Chartered Local whenever a decision is made not to refer a case to a hearing.
There are two Alternate Dispute Resolution (ADR) Officers who provide representation for members at mediation and expedited arbitration. Grievance and Adjudication (G&A) Officers provide the representation at arbitration, adjudication or before labour boards. We have four G&A Officers in Ottawa, two in Toronto, one in each of the following cities: Halifax, Montréal, Calgary, Vancouver and Yellowknife. The Section also has four Classification Officers who are responsible for reviewing and providing representation – whether at mediation or at hearings - on grievances that involve a challenge to a member’s current classification.
Date Modified : 2010/01/29








